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The Benefits of Silk Cocoon Skincare

Silk cocoon-based skincare has gained popularity in recent years due to its unique benefits for the skin. Derived from the natural fibers produced by silkworms, silk cocoon proteins are rich in sericin,

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The Benefits of Silk Pillowcases for Skin and Hair

Silk pillowcases offer numerous benefits for both skin and hair, making them a luxurious addition to any bedroom. One of the primary advantages of silk is its hypoallergenic properties. Unlike cotton, silk is naturally resistant to dust mites, mold, and other allergens, which can lead to improved skin health and better sleep for allergy sufferers.

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FAQs

Why can't I place an order?

The product may have been removed or out of stock, but your browser is not refreshing the status.

At times, when there is only one item in stock, there may be multiple customers who are on the payment page at the same time. This results in only the customer who has made the payment first successfully placing their order.

Your shipping address is outside the delivery range or contains non-English characters.

Please contact website customer service if you encounter the above situations.

If I cancel my order, does the refund include the coupon discount amount?

If you cancel your order, the refund amount will be calculated based on the amount you paid.

How long does shipping take?

Orders are generally processed within 3 business days, and you can expect to receive your order within 3-8 business days after the order is processed.

When will I receive my refund?

Once your refund is processed, your funds will typically be returned to your original payment method within 3-5 business days. If you have not received your refund after 5 days, please contact us by sending your order number and we will investigate the matter accordingly.

Refunds are generally processed within 3-5 business days for debit cards but may take 10-30 business days for credit cards.